⦿ Las Palmas de Gran Canaria, Spaint Here

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Preguntas frecuentes

Find answers to your most common travel questions right here

To request a booking, fill out the form on your preferred vacation page. Once we receive your payment via bank transfer, your booking will be confirmed, and you’ll receive an email with all necessary details.

Yes, full payment is required to confirm your booking. All offers on our website have preferential prices for payment in full.

Payments are made via bank transfer. Once processed (within 24 hours to 3 business days), you’ll receive a confirmation email.

Once your bank transfer is processed (typically 24 hours to 3 business days, depending on your bank), we’ll send you a confirmation email with your booking details.

Yes, please contact our support team as soon as possible if you wish to modify your booking or change travel dates.

After confirming your booking and processing payment, you’ll be asked to provide traveler details (full names and passport/ID information). Flight tickets and vacation details will be sent to you via email within 20 days of payment confirmation.

Your flight tickets and complete vacation itinerary will be emailed to you within 20 days after payment confirmation.

If payment is not received within 24 hours, your  reservation will be automatically canceled.

For cancellation policies, please refer to the specific terms and conditions outlined for each vacation package or contact our support team.

The price displayed is per night and represents the lowest rate available for that property. Final prices will update once you select your dates.

To secure a stay, fill out the booking form on the property page and complete the checkout process. You’ll receive an email confirmation and invoice after payment.

You’ll receive an instant email confirmation once your payment is completed.

Yes, contact our support team to modify your booking and check availability for an extended stay.

Contact our support team as soon as possible to check availability and make any necessary changes to your booking.

Yes, while we send all documents digitally, paper copies can be requested by contacting our support team.

Travel insurance can be purchased on our website, but you can also purchase or use your own. Contact our support team for recommendations or check with your provider to cover your vacation and potential changes.

If payment fails or is delayed, please contact your bank and notify our support team to avoid cancellation of your booking.

Yes, you can book multiple properties or vacations in one transaction. Simply add your preferred options to your booking form, and the checkout page will automatically process them together.

Still Have Questions

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