To request a booking, fill out the form on your preferred vacation page. Once we receive your payment via bank transfer, your booking will be confirmed, and you’ll receive an email with all necessary details.
Yes, full payment is required to confirm your booking. All offers on our website have preferential prices for payment in full.
Payments are made via bank transfer. Once processed (within 24 hours to 3 business days), you’ll receive a confirmation email.
Once your bank transfer is processed (typically 24 hours to 3 business days, depending on your bank), we’ll send you a confirmation email with your booking details.
Yes, please contact our support team as soon as possible if you wish to modify your booking or change travel dates.
After confirming your booking and processing payment, you’ll be asked to provide traveler details (full names and passport/ID information). Flight tickets and vacation details will be sent to you via email within 20 days of payment confirmation.
Your flight tickets and complete vacation itinerary will be emailed to you within 20 days after payment confirmation.
If payment is not received within 24 hours, your reservation will be automatically canceled.
For cancellation policies, please refer to the specific terms and conditions outlined for each vacation package or contact our support team.
The price displayed is per night and represents the lowest rate available for that property. Final prices will update once you select your dates.
To secure a stay, fill out the booking form on the property page and complete the checkout process. You’ll receive an email confirmation and invoice after payment.
You’ll receive an instant email confirmation once your payment is completed.
Yes, contact our support team to modify your booking and check availability for an extended stay.
Contact our support team as soon as possible to check availability and make any necessary changes to your booking.
Yes, while we send all documents digitally, paper copies can be requested by contacting our support team.
Travel insurance can be purchased on our website, but you can also purchase or use your own. Contact our support team for recommendations or check with your provider to cover your vacation and potential changes.
If payment fails or is delayed, please contact your bank and notify our support team to avoid cancellation of your booking.
Yes, you can book multiple properties or vacations in one transaction. Simply add your preferred options to your booking form, and the checkout page will automatically process them together.
Can’t find the answer you’re looking for? Please chat to our friendly team.
Des vols à l'hébergement en passant par les visites et les activités, nous nous occupons de tous les détails, pour que vos vacances se déroulent sans stress et en toute transparence.
Profitez de nos partenariats avec les plus grands hôtels et compagnies aériennes, qui vous donnent accès à des réductions spéciales, à des surclassements et à des services haut de gamme.
Les réservations sont simples et pratiques, avec des options de paiement en ligne sécurisées qui vous permettent de confirmer votre voyage depuis le confort de votre domicile.
Nous veillons à ce que vous en ayez pour votre argent en vous proposant des tarifs compétitifs et des garanties d'équivalence de prix sur tous nos forfaits de voyage.
Ne vous contentez pas d'y aller, allez-y avec style. Choisissez parmi des centaines de vacances sur mesure, de séjours en ville, de circuits, de croisières et de propriétés exclusives... le tout aux meilleurs prix du marché !
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